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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erika Banuelos

April 19, 2024

5  out of  5 rating by Erika Banuelos
"I was completely impressed with their professionalism and customer service. Gabby was very helpful and patient with helping my entire family switching from Allstate to State Farm, Thank you for all you do!"
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April 18, 2024

5  out of  5 rating by J S
"Gabby was super helpful! Thanks so much!"
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Kait Consing

April 16, 2024

5  out of  5 rating by Kait Consing
"Excellent customer service! Highly recommend consulting with Ked, he was extremely helpful."
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nadine isobal

April 16, 2024

5  out of  5 rating by nadine isobal
"Ked was amazing and super helpful! My boyfriend and I were able to get renters insurance with him. He answered all our questions and we now feel at peace knowing our apartment is protected and insured in case anything happens. We will indefinitely use Ked for all of our insurance needs in the future. Thanks Ked!"
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Noha Farooqui

April 16, 2024

5  out of  5 rating by Noha Farooqui
"Ked helped me get an AMAZING deal on my auto insurance! I would definitely recommend him as an insurance agent to anyone. He made the process extremely easy, and it didn’t require much time to switch over to State Farm. So glad I chose to work with him!"
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Montanna Spence

March 27, 2024

5  out of  5 rating by Montanna Spence
"Gabby is the best! She was so informative about the different types of life insurance policies state farm offered compared to other companies. She was kind, funny, personable, and really listened! Do you know how hard it is to find someone who listens and doesn't shove policies down your throat?Would totally recommend Gabby for all your insurance needs, especially life insurance! Thank you so much Gabby!"
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Tom Wuich

March 1, 2024

5  out of  5 rating by Tom Wuich
"I am very pleased with the care and efficiency my claims were handled. Monica was a pleasure to work with."
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A Cons

February 15, 2024

5  out of  5 rating by A Cons
"Shout out and thanks to Ked from Eric Esch State Farm Office in Arlington Heights, IL, who gave us a great deal on our Auto Insurance. Exceptional service to assist us in getting a much better coverage for the lowest possible cost. I definitely recommend everyone looking for a better quote to get in touch with him and I’m sure he’ll do his best to provide you with the same excellent service."
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Joan Nicole Dimaculangan

February 15, 2024

5  out of  5 rating by Joan Nicole Dimaculangan
"Ked was incredibly helpful and personable. He had a lot knowledge and answered all of my questions. I was comfortable working with him because he is detail oriented and patient. He followed up and works above and beyond!"
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Thomas Bentley

October 4, 2023

5  out of  5 rating by Thomas Bentley
"Eric is very knowledgeable, personable, and genuinely helpful. Exactly what you’d want in an agent. 5 stars. His office manager Monica is the same, very helpful, friendly and knowledgeable. Very satisfied with this office. Highest recommendation."
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Eric Vethacke

August 25, 2023

5  out of  5 rating by Eric Vethacke
"Great Customer Service!"
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David Thornton

August 24, 2023

5  out of  5 rating by David Thornton
"Monica Lazano is the customer service person that has been very helpful to me. I had the incorrect name in my original message. Again, her service to me has been efficient. She deserves a pay raise. David B.Thornton ."
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Rea Silvia Emmanouil

August 21, 2023

5  out of  5 rating by Rea Silvia Emmanouil
"Monica was a huge help figuring out my renters insurance, she has been my agent for two different leases and is always very quick, efficient and willing to help"
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Deana Puralewski

August 9, 2023

5  out of  5 rating by Deana Puralewski
"Monica is always willing to help and answer any questions."
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John Michael

July 24, 2023

5  out of  5 rating by John Michael
"Monica is the best!"
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miranda webb

July 18, 2023

5  out of  5 rating by miranda webb
"I just want to highlight my experience with Gabby, she was quick to answer all of my questions with no hesitation! Gabby was kind and worked with my crazy law enforcement interruptions and was super quick in answering with accurate information, and was eager to solve and get my quote completed in a timely manner. She was also very kind regarding my issue with my prior insurance company! Thanks Gabby for giving me a peace of mind!"
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Cosma Slaski

July 17, 2023

5  out of  5 rating by Cosma Slaski
"Monica has been absolutely wonderful in her reviews with us and incredible at saving us money. I have been with this office for many years. We also have weathered much turnover and Monica has been one of the best agent this office has had in a while. Keep up the great work Monica and thanks for all of your hard work. We appreciate you."
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Joanna Wildhart

June 28, 2023

5  out of  5 rating by Joanna Wildhart
"Gabby was super helpful! Made insurance almost enjoyable:)"
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apt 6445

June 1, 2023

5  out of  5 rating by apt 6445
"excellent service, I had a very good attention with the staff, very friendly and helpful, highly recommended"
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Gayle Esposito

May 23, 2023

1  out of  5 rating by Gayle Esposito
"Have been a customer is State Farm over 30 years. I needed to cash in my policy and easily talked to Eric and he happily told me that he was would promptly send me the forms to fill out. That request was made mid January, it is now almost June and no papers, no forms. Called Eric 7 times: he’s not in today, he is out of town, he will call you back- every excuse to avoid- no response from Eric. Why?!? Is it because his agency refuses to pay out his customer ?!! What else could it be. We contacted corporate operations to get involved. Sweet talk , no actions. For every month delay the payout diminishes. Eric ignores his customers in hopes of you giving up or the policy is worth nothing!! Just the kind of crooked and dishonest insurance agent consumers try to avoid. Ironically we get a call from one of his new agents trying to sell us more insurance!! They know when to take your cash then forget you!! I asked to talk to Eric again but he said he would call back. Never did Eric is dishonest and shady and shame on State Fatm to hav this snake represent them"
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May 23, 2023

5  out of  5 rating by T H
"I cannot say enough about the exceptional service that this State Farm office provided me! I worked with Monica on multiple occasions, and her wonderful personality and attention to detail in handling my insurance needs was above and beyond! At least for me insurance can be a little challenging to understand, and to have someone take the time as Monica did to explain everything to me is priceless! Thank you, thank you!"
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Karen Diaz

May 23, 2023

5  out of  5 rating by Karen Diaz
"My partner and I got to speak to Teresa, she was really helpful walking us through the plans that would help our family. With a 10month old insurance is the main thing we need to keep us protected at all times. Thank you so much for the patience!"
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Anisa Kafle

May 23, 2023

5  out of  5 rating by Anisa Kafle
"I was looking for an insurance quote recently and was connected with Teresa. She was so amazing and professional. She helped me understand my rates and walked me thru everything. I would extremely recommend her to my friends and family!!"
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Holly A

May 22, 2023

5  out of  5 rating by Holly A
"I transferred my policy to this office after feeling dissatisfied with the customer service at my old agent and couldn't be happier. Whenever I have a question or concern Monica at the office goes above and beyond. I'm about to do everything remotely, simple, fast and easy!"
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valerie zarate

May 22, 2023

5  out of  5 rating by valerie zarate
"I typically do not write reviews online but I had to for Gabby Velazquez. She has helped out my personal family members from another insurance company that were not as attentive nor efficient with their policies. She took her time to truly go over all the different policies State Farm has to offer without rushing and delivered the answers with transparency. That was super important to us since we usually had felt rushed and confused in the past. I appreciate all of the effort and education as we feel we are in better hands now! Thank you again, Gabby!"